Frequently Asked Questions

We currently serve specific zip codes in Knox County, ensuring prompt and reliable service for your area. As we grow, we plan to expand to additional neighborhoods, so stay tuned if we’re not in your area yet!

We offer flexible service schedules to fit your needs. Choose from weekly, twice a week, or monthly cleanings. Whether you have an active pup or just want a periodic cleanup, we’ve got you covered.

Nope, there’s no need to be home. If your yard is gated, just ensure we have access on the scheduled day. Leave the dirty work to us while you go about your day worry-free!

Pricing varies based on the number of dogs and how frequently you want us to clean. Services start as low as $15 per visit, making it easy and affordable to maintain a clean yard.

Absolutely! Our technicians love meeting your pups and are trained to work safely and calmly around them. If your dog is particularly curious, feel free to let us know, and we’ll take extra care.

Your pet’s safety is our top priority. We always close gates securely and use disinfectant on our tools and shoes after every yard to prevent cross-contamination. For your peace of mind, we also provide gate photos after each visit to confirm everything was left secure.

Pet waste isn’t just unpleasant—it can be an environmental hazard. That’s why we collect and remove it from your property, disposing of it responsibly to keep your yard and community safe and clean.

Yes, we clean all areas where pet waste is present, including lawns, flower beds, and other outdoor spaces. During signup, feel free to share tips or let us know about specific areas to focus on for the best service.

It depends. We work rain or shine, but in cases of snow or extreme weather, we may delay service for the safety of our technicians and your pets. If there’s a delay, we’ll keep you updated and reschedule as needed.

No contracts, no commitment. You can start or stop our service at any time. We believe in earning your business through excellent service, not binding agreements.

Of course! We’re flexible and understand that schedules can change. Just let us know, and we’ll happily adjust your service date.

Your satisfaction is guaranteed. If you’re not happy with our work, we’ll promptly address any concerns with a free cleanup or a refund—your choice.

Yes, we do! Whether you need a single cleanup for a special occasion or to catch up, we can help. Pricing for one-time services varies based on the situation, so reach out to discuss your needs.

We accept all major credit cards and require a card on file for convenient, seamless billing. You’ll never have to worry about cash or checks!

We aim to begin service the same week you sign up. Our goal is to get your yard clean quickly so you can enjoy it right away!

Not a problem! Our pricing is designed to scale with the number of pups in your household. Each additional dog adds just $10 to the base service cost.

We use top-of-the-line tools, including sturdy poop-scooping rakes, large dustpans, and fresh trash bags for every yard. We also use kennel-grade disinfectants to keep our tools and shoes clean between visits.

Yes! Removing pet waste helps prevent the spread of diseases and protects local wildlife. We also dispose of waste responsibly to minimize environmental impact.

We don’t assign specific times but commit to a consistent day of the week for your service. Think of us like your trash pickup—reliable and convenient.